Brands & Gear We Do Not Service

At British Audio, we’re committed to keeping your professional audio and instrument gear performing at its best. While we specialize in factory-authorized repairs for major pro audio brands and select high-end equipment, there are certain products we do not service. 

❌ Consumer Electronics

  • Record players / turntables (except select professional models)
  • Boom boxes
  • Cassette decks
  • Home theater systems

❌ Brands We Do Not Service

  • Bose (L1, ToneMatch, consumer speakers)
  • KRK Studio Monitors
  • Tascam
  • BluGuitar products
  • Mackie (mixers, amplifiers, speakers)
  • Gallien-Krueger (bass amps, combos, heads)
  • Samson (wireless, amps, mixers, monitors)
  • Electro‑Voice (mics, powered speakers, passive speakers)
  • Harbinger
  • Dynaudio

❌ Tape Machines

  • Reel-to-reel tape machines
  • ADAT machines

Note: We do service tape echo/delay machines such as Roland Space Echo and Echoplex units.

✅ Exception: Vintage Silver-Panel Receivers (We DO Service)

We do service vintage silver-panel receivers from the 1960s–1970s, including classic models by:

  • Panasonic
  • Marantz
  • McIntosh
  • Pioneer
  • Sansui (most)
  • …and similar hi-fi brands of that era.

Need Help Deciding?

Not sure if your gear qualifies? Check our Who & What We Service page or fill out a Repair Request Form and our team will review it. If it’s something we can take on, we’ll let you know.

Submit a Repair Request

If your brand or category isn’t listed here, feel free to reach out — we’re happy to confirm case-by-case.